Welcome to Truscares.com (“Website”). These Terms of Service (“Terms”) govern your access to and use of the Truscares website and related services.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About Truscares
Truscares is a healthcare coordination and patient guidance platform that helps individuals connect with healthcare providers and clinics in Turkey.
Truscares is not a hospital, medical clinic, physician, healthcare provider, or insurance company.
We do not provide medical diagnoses, treatment recommendations, prescriptions, or medical advice.
All medical evaluations, diagnoses, treatment plans, procedures, and follow-up care are provided solely by licensed healthcare professionals.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use our services.
By using this website, you represent that you have the legal capacity to enter into these Terms.
3. Services
Truscares may provide services including:
- Patient coordination
- Treatment information
- Clinic matching
- Consultation scheduling
- Travel guidance
- General healthcare information
- Customer support
The availability of services may change without notice.
4. No Medical Advice
Information on this website is provided for general informational purposes only.
Nothing on this website should be interpreted as:
- Medical advice
- Medical diagnosis
- Treatment recommendations
- Emergency healthcare
You should always consult licensed healthcare professionals regarding medical decisions.
If you are experiencing a medical emergency, contact your local emergency services immediately.
5. Partner Clinics
Truscares may introduce users to independent clinics, hospitals, physicians, or healthcare providers.
Medical providers operate independently.
Healthcare providers are solely responsible for:
- Medical evaluation
- Diagnosis
- Treatment plans
- Surgical procedures
- Follow-up care
- Medical outcomes
Truscares does not control medical decisions made by healthcare providers.
6. User Responsibilities
You agree to:
- Provide accurate information
- Use the website lawfully
- Respect intellectual property rights
- Avoid submitting fraudulent information
- Keep your contact information current
You agree not to:
- Attempt unauthorized access
- Interfere with website operation
- Upload malicious software
- Misrepresent your identity
- Use the website for unlawful purposes
7. Quotes and Estimates
Any treatment estimates, pricing, or timelines provided through Truscares are preliminary and informational.
Final pricing, treatment recommendations, and medical decisions are determined solely by the healthcare provider.
8. International Medical Travel
Traveling internationally for healthcare involves risks and responsibilities.
Users are responsible for:
- Travel documents
- Passports
- Visas
- Travel insurance
- Accommodation
- Flights
- Compliance with applicable laws
Truscares cannot guarantee travel approvals or immigration decisions.
9. Payments
Unless expressly stated otherwise, payments for medical services are made directly to the healthcare provider or clinic.
Truscares may facilitate communication regarding payment processes but is not responsible for clinic pricing, billing practices, refunds, or payment disputes unless specifically acting as the contracting party.
10. Intellectual Property
All website content, including text, graphics, logos, icons, layouts, branding, and software, is owned by Truscares or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or modify our content without prior written permission.
11. Third-Party Websites
Our website may contain links to third-party websites, clinics, or external services.
We are not responsible for their content, security, availability, or privacy practices.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Truscares shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
13. No Guarantee
Truscares does not guarantee:
- Medical outcomes
- Treatment success
- Recovery time
- Clinic availability
- Appointment availability
- Pricing
- Visa approval
- Travel arrangements
Each patient’s circumstances are unique.
14. Privacy
Your use of the website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your information is collected and used.
15. Changes
We may update these Terms from time to time.
The revised version becomes effective when published on this page.
Continued use of the website constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws applicable to the entity operating Truscares, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts of the applicable jurisdiction, unless otherwise required by law.
17. Contact
For questions regarding these Terms, please contact:
Truscares
Website: Truscares.com
Email: info@truscares.com
Business Address: Istanbul, Türkiye